Last Updated: July 09, 2026
These Terms & Conditions ("Terms") govern your use of the IgnisOne website and any services provided by IgnisOne ("we," "us," or "our"), a digital marketing agency based in Salt Lake City, Utah. By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
IgnisOne provides digital marketing services including web development, branding and identity, content creation, paid advertising, email marketing, social media management, brand strategy, and analytics and conversion rate optimization. The specific scope, deliverables, timeline, and pricing for any engagement are defined in a separate written proposal or agreement between IgnisOne and the client, which supplements these Terms.
Clients agree to provide timely access to information, assets, and approvals reasonably required to deliver services. Payment terms, including deposits, billing schedules, and accepted payment methods, are set out in the applicable service agreement. Late payments may result in a pause of services until the account is brought current. Fees for completed work are non-refundable except where otherwise agreed in writing.
Upon full payment for the applicable services, ownership of final deliverables created specifically for the client (such as website code, brand assets, and content) transfers to the client. IgnisOne retains the right to showcase completed work in its own portfolio and marketing materials unless the client requests otherwise in writing. Any pre-existing tools, frameworks, or proprietary processes used by IgnisOne remain our property.
Both parties agree to keep confidential any non-public business, financial, or strategic information disclosed during the course of an engagement, and to use such information solely for the purpose of the engagement. This obligation survives the completion or termination of services.
IgnisOne does not guarantee specific marketing outcomes, search rankings, advertising performance, or revenue results, as these depend on factors outside our control, including third-party platform changes and market conditions. To the fullest extent permitted by law, IgnisOne's total liability for any claim arising from our services is limited to the amount paid by the client for the services giving rise to the claim. We are not liable for indirect, incidental, or consequential damages.
Either party may terminate an ongoing engagement with written notice, subject to the notice period specified in the applicable service agreement. Upon termination, the client is responsible for payment of all work completed up to the termination date. IgnisOne will provide reasonable transition assistance for a limited period following termination.
These Terms are governed by the laws of the State of Utah, without regard to conflict of law principles. Any disputes arising from these Terms or our services will be subject to the exclusive jurisdiction of the state and federal courts located in Salt Lake County, Utah.
We may update these Terms from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.
If you have questions about these Terms, please contact us at info@ignisonegroup.com.